Privacy Policy

Thank you for choosing PILA, a queuing app designed to enhance your experience while waiting in line. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our app.

Information we collect:

  1. Personal Information: When you register for PILA, we collect your email address, full name, and optionally, your profile picture. We use this information to create and manage your account, facilitate communication regarding your queue status, and personalize your experience within the app.

  2. Queue Data: When you join a queue by scanning a QR code, we collect information related to your queue position and estimated wait time. This data is used to provide real-time updates on your queue status and to optimize queue management.

  3. Device Information: We may collect information about your device, including but not limited to your device type, operating system, and unique device identifier. This helps us troubleshoot technical issues and improve our app's performance.

How We Use Your Information:

  1. Providing Services: We use your personal information to create and manage your account, facilitate queuing processes, and provide real-time updates on your queue status.

  2. Communication: We may use your email address to send you important updates, notifications, and promotional offers related to PILA. You can opt-out of promotional emails at any time.

  3. Improvement: We analyze user data to improve our app's functionality, enhance user experience, and develop new features.

  4. Ads: We may display advertisements within the app. Advertisements may be targeted based on general demographic or behavioral information, but we do not share your personal information with advertisers.

Data Security:

  1. We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  2. Your account is protected by a password. Please keep your password confidential and do not share it with anyone.

Data Sharing:

  1. We do not sell, trade, or rent your personal information to third parties for marketing purposes.

  2. We may share your personal information with trusted third-party service providers who assist us in operating our app, conducting business, or servicing you, as long as those parties agree to keep this information confidential.

  3. We may disclose your information when we believe it is appropriate to comply with the law, enforce our app policies, or protect our or others' rights, property, or safety.

Children's Privacy:

  1. PILA is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

Changes to This Privacy Policy:

  1. We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of PILA after any modifications indicate your acceptance of the updated Privacy Policy.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@pila-app.com.

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